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A home inspector has said he quit his job after being asked to hide things from customers on building sites. John Cooper said a site manger asked him to "hide something from a customer that was moving in the next day" while he was working as a contracts manager in 2018. He said it made him determined to "make a change in the industry", co-founding the independent snagging company New Home Quality Control based in Swansea. His independent inspections, which cost up to £500, can sometimes find hundreds of defects and "exceptionally poor" workmanship. Cooper's long-term goal is for every new-build home to undergo an independent inspection before its owners move in. 🔗 Tap the link in our bio to read more #Snagging #NewHomes #Wales #BBCWalesNews

Taken: 27 Sep 2026, 13:57:50
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